Refund and Return Policy for Birth Safe
Thank you for entrusting Birth Safe with your family document storage needs. Our refund and return policy have been carefully crafted to ensure your satisfaction, offering you a clear and transparent process for returns and refunds.
1. Returns:
- We joyfully welcome returns within 30 days of your purchase. Regrettably, beyond this timeframe, we are unable to extend a refund or exchange. To be eligible for a return, the item must be in its pristine, unused state, retaining its original condition and packaging as received. This ensures that your return aligns with our commitment to providing you with the best service possible.
2. Refunds:
- Upon receipt and evaluation of your returned item, we will swiftly notify you via email about the status of your refund. If your return is sanctioned, the refund procedure will initiate, and the credited amount will be automatically applied to your credit card or initial payment method within a reasonable timeframe. Your prompt notification and subsequent refund are our commitments to ensuring a seamless process for you.
3. Exchanges:
- Exchanges are permissible solely for items that are defective or damaged. If you seek an exchange for the same item, please contact us, providing details and images of the faulty product.
4. Return Shipping:
- To start a return, kindly reach out to us for a return authorization. We will provide you with guidance on where to send the item. Please be aware that you are responsible for the shipping costs associated with the return, and it’s important to note that these shipping costs are non-refundable.
5. Non-Returnable Items:
- Regrettably, certain items cannot be returned, including personalized items or those damaged due to mishandling by the customer.
6. Cancellations:
- If you wish to cancel your order, kindly get in touch with us at your earliest convenience. Once the order is shipped, it becomes non-cancelable, and the standard return process applies.
7. Damaged or Defective Items:
- In the event that you receive a damaged or defective item, promptly contact us with details and images of the issue. We will guide you through the necessary steps for resolution.
8. Contact Information:
- For any inquiries regarding returns, refunds, or exchanges, please reach out to us via the contact information provided below.
By making a purchase on https://birthonline-holder.com/, you signify your agreement with the terms outlined in this Refund and Return Policy. We deeply appreciate your confidence in Birth Safe and are dedicated to delivering top-notch products and outstanding customer service.
Thank you for choosing Birth Safe.
